Scan - Not saving

Discussion/questions about software used with your CNC Shark and programming issues

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asever
Posts: 34
Joined: Fri Sep 03, 2010 12:17 pm

Scan - Not saving

Post by asever »

I am trying to scan a handle (X - 4.25 Y - 1.81 Z - .625 Step .025 Speed 50). The scanner does its thing (I have run it 5 time trying different setting etc). Each time it completes the scan and tells me the file is saved. When I look at the file it is empty (80 bytes). Things I have tried: Increased/Decreased steps, Decreased overall scan area, Slowed the velocity, Restarted the machine, Saved in various different locations, Ran Shark Control Panel in Admin mode each effort has returned the same results. Any help would be appreciated as I need to get this project wrapped up.

Thanks Andy.

Update:
For those who may be looking at this in the future. I pulled an old Windows 7 machine out (I forgot to mention above that I was running Windows 10 with version 2 of the scanning software). This time the scan saved upon completion.

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