External Exception Error

Discussion/questions about software used with your CNC Shark and programming issues

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CNCHAK
Posts: 2
Joined: Sun Feb 14, 2016 8:19 am

External Exception Error

Post by CNCHAK »

Hi, I could really use someone's help on this. I'm not sure if this is an issue with the Controller, Controller Software or the PC:

I can Jog the shark and zero it in, but when I try to load the GCode I get an error that says "Communication Error", try to reload GCode. I try this and eventually quit out, when I do this I get another pop-up from the CNC Shark Controller that says "External Exception C000001D"

Here's what I've done to try to fix it:
1. Changed the USB cable
2. Updated the controller software and Firmware, a new version was available
3. Rebooted and restarted the PC several times
4. Also tried to load Gcode that has previously worked without any issues

Prior to this the machine was running fine.

I appreciate the help...

tonydude
Posts: 1581
Joined: Tue Aug 17, 2010 9:23 am
Location: Buffalo,NY

Re: External Exception Error

Post by tonydude »

Buffalo,NY

"What will matter is not what you bought but what you built; not what you got, but what you gave”

Aspire 11.015, photo vcarve, cnc mako shark extended bed with the new upgraded HD 5 gantry with Led pendent.

CNCHAK
Posts: 2
Joined: Sun Feb 14, 2016 8:19 am

Re: External Exception Error

Post by CNCHAK »

Thanks Tony, I'll give it a shot when I'm back in the shop. Hopefully that will solve my issues.

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