HD4 problem fixed

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SteveM
Posts: 168
Joined: Thu Sep 08, 2016 1:29 pm
Location: Franklin, Wisconsin

HD4 problem fixed

Post by SteveM »

Since I was the one to complain about the HD4 problem, I thought I should be the one to say my problem has been resolved!

The original problem was with the pendant going into lockup mode when you turn on the control box.

After tech support helped me resolve the problem, it has not happened again. It seems that something, perhaps a piece of plastic flashing was under the pendant screen and was causing excessive pressure on the touch screen. Once I loosened the screws that hold the screen in place and then re tightened them, I haven't had the problem. Tech support told me that if it happens again, They would send out a replacement

I just wanted to let anyone who is thinking about buying a HD4, that the machine seems to be very well built and hopefully will last me and everyone else who buys one a very long time.

SteveM
:D :D

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