CNC Shark Forum

v3.02 Build 11 has an update for the Pendant Firmware update. http://nextwaveautomation.com/Downloads/installCNCCP_v3.0.exe Today we discovered the prior code was detecting some hidden drive partitions as specific drives, and yes, we were searching from D: through G: for flash drives. Now we are usi...

Please contact support@nextwaveautomation.com and respond with... What type of controller is it : Shark or Piranha Controller? Which firmware update did you install? What Operating System are you using? Win7 works best with the Shark Controller, Win8.1 and above work better with the Piranha controll...

I know I fixed the keyhole issue... but it's possible that it's in the version that is being tested in house... and our company just moved to a new building. So we won't be able to release that update until most likely a week from Monday. I will review this tomorrow. have a great weekend.

The issue only exists with PC USB hardware that supports multiple USB types on the same hardware line... such as 2.0 and 3.0 or 2.0 and 2.0 enhanced on the same USB controller. My PC has 2.0 and 2.0 enhanced and works 100% in Windows 7, but is sporadic in Win10 without a powered USB hub. But a syste...

Anyone interested in testing our latest beta updates for laser and 3D can review these links... http://www.nextwaveautomation.com/downloads/installNextwave3D_v1.0.exe http://nextwaveautomation.com/Downloads/installCNCCP_v3.0.exe Laser requires Firmware update for Shark to [6 Axis] in list from firmw...

Win10 and newer USB drivers by Microsoft are pushing out 150 mA, but our controller requires a minimum of 190 mA to initialize. That's the issue. and a powered USB hub will usually fix the issue, because most of them will push out 200 mA to 500 mA and only require 150 mA, bridging communications to ...

@Kevin,
sounds like Ed's post on an old CP version, something I thought was fixed. Try downloading the latest update through your menu.

But close the program before you install the new one, so the CP can be overwritten.

@Roger. I fixed the keyhole issue last month, it's now Build 22 or 23. Was a divide by zero check that got missed when I did a display update. That one was all my fault. Again, apologies. @Kevin, not sure what is causing that, but when someone figures out how I can duplicate the issue (I need to get...

Mostly, this has been an issue since Microsoft started pushing updates for Windows 10. The drivers for windows 10 are designed to use less power, and as a result they do not push enough power out on some USB configurations to get a proper reply from some devices. Today we had great success using a p...

Mostly, this has been an issue since Microsoft started pushing updates for Windows 10. The drivers for windows 10 are designed to use less power, and as a result they do not push enough power out on some USB configurations to get a proper reply from some devices. Today we had great success using a p...