Just in case: When setting up the machine, installing software etc. etc. do yourself a favour .... burn a duplicate of whatever is being installed to disc, clearly mark the version and the date installed. It will make reinstalling a previous version that worked perfectly very easy.
How would I know? I do that with all the DCC (digital command control) soft-/firmware. That stuff changes even quicker than SW for machine tools and it seems to have as many if not more glitches.
PS A side benefit: when someone else gets stuck you may be able to help!