Firmware Installation Problem

Discussion/questions about software used with your CNC Shark and programming issues

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harpone
Posts: 10
Joined: Mon Feb 15, 2021 8:20 pm

Firmware Installation Problem

Post by harpone »

I have talked to NextWave 3 times about the issue and have been forwarded instructions on updating firmware for my controller and pendant. The latest interchange indicated I needed to reinstall controller firmware. When I try to do that I get a message on Windows 10 that says Microsoft Defender is keeping the file from opening. In Windows 10 settings I turned off Defender and still got the same message when I tried to open the file which would update the controller firmware.

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Kayvon
Posts: 544
Joined: Tue Oct 21, 2014 11:46 pm

Re: Firmware Installation Problem

Post by Kayvon »

Sounds like a Windows problem. What's the exact message? Do you have a screenshot?

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