Firmware Installation Problem
Moderators: al wolford, sbk, Bob, Kayvon
Firmware Installation Problem
I have talked to NextWave 3 times about the issue and have been forwarded instructions on updating firmware for my controller and pendant. The latest interchange indicated I needed to reinstall controller firmware. When I try to do that I get a message on Windows 10 that says Microsoft Defender is keeping the file from opening. In Windows 10 settings I turned off Defender and still got the same message when I tried to open the file which would update the controller firmware.
Re: Firmware Installation Problem
Sounds like a Windows problem. What's the exact message? Do you have a screenshot?