G Load problem

Questions/answers/discussion about initial setup of your CNC Shark

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mcharles
Posts: 16
Joined: Sat Apr 23, 2011 5:02 pm

G Load problem

Post by mcharles »

So I just got my new shark pro...the learning curve for me is huge. I've made a design using the v carve and saved the toolpath just as I was prompted to do or so I think. When I try and load the saved info a window pops up with this message...Access violation at address 00405C78 in module CNCsharkbasicpanel.exe. Read address 00000000. What the heck does that mean at what am I doing wrong. Thanks

jeb2cav
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Re: G Load problem

Post by jeb2cav »

Hi - that kind of error usually indicates some sort of installation or permissions problem with any application. If you are still experiencing this -

I'd uninstall the Shark stuff. Reboot (mostly for the heck of it). Now, reinstall the Shark Basic Control Panel - but this time, right click on the .exe file, and select Run as Administrator.

After installation, reboot (mostly for the heck of it). Then start the basic panel. Jog the gantry. If all of that is successful, then try loading your first test file (.tap) and see if it goes successfully.

After installing in this manner, some folks using Win 7 have also had to run the Basic Panel as an administrator. From your Program group, navigate to the CNC shark folder, the right click on the Basic Panel and select Run as Administrator.

I'm assuming you've also successfully ran the Firmware Update - although not running it wouldn't cause this error (I think).

As you'll see from many posts, folks generally have the most initial and long term success by going through the videos on this forum, as well as the tutorials and videos for the Vectric software. These are available on the installation disk, as well as on the Vectric web site. They don't take a lot of time and have a huge payoff.

Some additional new start tips can be found -
http://www.cncsharktalk.com/viewtopic.php?f=9&t=260
http://www.cncsharktalk.com/viewtopic.php?f=10&t=349
http://www.cncsharktalk.com/viewtopic.php?f=2&t=609
http://www.cncsharktalk.com/viewtopic.p ... 300&p=1479
http://www.cncsharktalk.com/viewtopic.php?f=9&t=334

Please let the forum know how you resolved this in the end.

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