Controller not recognized

Discussion specifically about the Shark's bigger brother, the CNC Shark Pro

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Controller not recognized

Postby Fred Floyd » Thu Jan 02, 2020 7:19 pm

I am setting up my Shark Pro Plus that was purchased back in 2011 (or about that time). Downloaded the 1.6 software from the website. The installer cannot find the controller. When I unplug and plug in the usb cable, the appropriate USB sound occurs indicating that some USB device was disconnected/connected.

1. Am I using the wrong software?
2. If so, what is the right software for this older CNC?
3. If software is correct, what next? I see the yellow and red lights on the controller, but nothing else happens.

Any help would be appreciated.
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Re: Controller not recognized

Postby Kayvon » Mon Jan 06, 2020 11:52 am

1.6 software should work fine. The first thing I would try is replacing the USB cable. Many people have had problems with USB cables that *appear* to work fine, but cause problems.

Even if the cable works for other devices, try swapping it out anyway.
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Re: Controller not recognized

Postby Fred Floyd » Mon Jan 06, 2020 2:37 pm

Thank You for the reply. It turns out that the driver for the controller was not on the PC. Once installed, the machine works....
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Re: Controller not recognized

Postby Kayvon » Mon Jan 06, 2020 3:02 pm

Thanks for updating the thread. I'm glad you got it figured out. Hopefully it's helpful to future readers, too.
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