When I activate the virtual zero, I get a message that says " cannot detect touch plate. I have un plugged and re plugged several times with no success. Any suggestions? Controller 5697 M.
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virtual touch plate connection trouble
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virtual touch plate connection trouble
by lockeb » Mon Aug 27, 2025 9:57 am
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Re: virtual touch plate connection trouble
by KevinO » Sun Sep 30, 2025 9:05 pm
Hi lockeb,
I had the same problem a while back. I tried a new cable and that fixed the problem. NWA sells them for about $30.
http://shop.nextwaveautomation.com/shop ... ?itemid=82
It's cheaper than buying a new touch plate, although it might not fix it for you.
Kevin
I had the same problem a while back. I tried a new cable and that fixed the problem. NWA sells them for about $30.
http://shop.nextwaveautomation.com/shop ... ?itemid=82
It's cheaper than buying a new touch plate, although it might not fix it for you.
Kevin
- KevinO
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- Location: Long Island, New York
Re: virtual touch plate connection trouble
by TAW » Thu Oct 04, 2025 10:09 am
I had to do my registration again to fix mine- screen was gray and could not use.
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Re: virtual touch plate connection trouble
by lockeb » Thu Nov 08, 2025 8:42 am
Problem resolved. Electrical surge. Learned an expensive lesson. New motherboard on the cp unit.
- lockeb
- Posts: 41
- Joined: Thu Nov 15, 2025 10:35 am
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