Been waiting like forever for the table to come in for my new HD4 (the original was damaged)! So today it came in and got it all setup and tried to run a project and lo and behold the screw rod ran fine on the x-axis, but the spindle wasn't moving. I looked in on the screw with a flash light and saw the black thing on each end of the spring, one was broke. There is no parts list in the manual, so hope I can get next wave or Rockler can send me some new ones!
Anyone ever had that happen? If so could you get a replacement?
Bad X-axis spring collet
Moderators: al wolford, sbk, Bob, Kayvon
Re: Bad X-axis spring collet
Broken? Are you sure? They are split because they're held against the leadscrew by spring tension. Are we talking about the anti-backlash nut, or the coupling between the stepper motor and the leadscrew?
Pictures...worth a 1000 words, and 2.75 days of debugging.
Pictures...worth a 1000 words, and 2.75 days of debugging.
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ThomR.com Creative tools and photographic art
A proud member of the Pacific Northwest CNC Club (now on Facebook)
ThomR.com Creative tools and photographic art
A proud member of the Pacific Northwest CNC Club (now on Facebook)
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shooter1940
- Posts: 17
- Joined: Wed Mar 08, 2017 11:20 am
Re: Bad X-axis spring collet
Yes, they are broken, pieces fell out! I will try to get a picture on here today. I sent email to tech support last night, but I am not going to hold my breath...lol
Re: Bad X-axis spring collet
They got back to me VERY promptly when I contacted them....a month ago....LOL. No, just kidding. I've always had reasonable response times from them. I'm sure the recent issues with the HD4s have been keeping them VERY busy. Plus, having done customer support helping unhappy engineers before, I tend to cut them a good amount of slack. We techies can be SUCH whiners! 
.
However, yeah, broken parts falling out, I'll give you that one.
Thom
.However, yeah, broken parts falling out, I'll give you that one
.Thom
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ThomR.com Creative tools and photographic art
A proud member of the Pacific Northwest CNC Club (now on Facebook)
ThomR.com Creative tools and photographic art
A proud member of the Pacific Northwest CNC Club (now on Facebook)
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shooter1940
- Posts: 17
- Joined: Wed Mar 08, 2017 11:20 am
Re: Bad X-axis spring collet
Yeah, they are call "T-nuts"....got in touch with Rockler and they are contacting next wave to get them to me as quick as possible. Looks like they need to make them out of something other than plastic! The tech at Rockler talked me through the replacement procedure and it's ready for the new part!
Re: Bad X-axis spring collet
Excellent! Progress! Hopefully they're not making them out of Unobtainiumshooter1940 wrote:...Looks like they need to make them out of something other than plastic!!
Thom
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ThomR.com Creative tools and photographic art
A proud member of the Pacific Northwest CNC Club (now on Facebook)
ThomR.com Creative tools and photographic art
A proud member of the Pacific Northwest CNC Club (now on Facebook)
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shooter1940
- Posts: 17
- Joined: Wed Mar 08, 2017 11:20 am
Re: Bad X-axis spring collet
The part came in! It works, now to get things going! Thanks guys....lot to learn.